A. Recall that each May you are invited to participate in the Employee Engagement Survey. The Check Up Survey is a follow up to the Engagement Survey through which we poll our employees to see if the actions we have taken since May are on target. The interim survey gives you yet another opportunity to SPEAK up on matters of importance to you. In return, we commit to LISTEN to what you say, ACT on what you tell us, and TELL or communicate back to you the changes we have made. Your opinion matters and your responses are strictly confidential.

A. In May, you spoke up and we heard you. We have been working hard ever since to make improvements across the hospital. We’d like to know what you think of the actions we have taken and whether they make our hospital an even better place to work and receive care.

A. Completing the Check Up Survey is another way to let your manager and facility leaders know what you think about working at your hospital. We won't know if the improvements we have made are working if you don't tell us.

A. You can participate in the survey anytime between Nov. 14 and Dec. 16, 2011. You can only take the Check Up Survey online (English or Spanish) at www.HCAsurveys.com. If you do not have an Internet connection in your work area, computers will be made available. Ask your HR department for the locations. You may take the survey at a convenient time in your work schedule.

A. Yes. Your responses will be grouped with others in your department to create a department report. If your department generates less than 5 responses, a department report will not be created but your responses will be rolled up to your facility-level report. No manager will have access to any individual responses. We ask you to provide a partial Social Security number and your date of birth at login because it's the best way to validate your eligibility. It provides a means to track how many employees have taken the survey and allows the greatest flexibility for analyzing data.

There are a number of safeguards in place to ensure your responses remain confidential:

• Managers are never given a list of who has or has not taken the survey. They can only see response percentages by department.
• Department reports are not generated unless a department has 5 or more responses.
• The survey is administered by an outside, independent company, TNS.
• Responses are never tied back to a particular employee.
• Written comments are “scrubbed” and any employee-identifiable information is omitted before generating the reports.

A. Only employees who were eligible to take the survey in May will be eligible for the Check Up Survey in the fall. If you were employed as of Apr. 5, 2011 AND your employee record was entered in the payroll system by that date, you will be able to participate. If you came on board after Apr. 5, 2011 you are not eligible to take the Check Up Survey.

A. No, only employees are eligible to participate in the survey.

A. Check to be sure you are entering the correct last 4 digits of your Social Security # and your Date of Birth (not today’s date).

A. If you took the survey online and clicked the Submit button, you are considered to have completed the survey. If you took the survey by phone and responded to at least 15 questions before hanging up, then you are considered to have completed the survey. Please contact your Human Resources Director if you feel you should be eligible to re-take an already completed survey.

A. Your facility leaders will review the results to evaluate whether the actions they have taken are helping to build a Healthy Work Environment. Managers will use the information to identify areas in which they may want to make adjustments or implement additional changes.

A. Yes. Our expectation is that managers will share the results with their workgroups. You and your team should discuss your results together and work on action plans to make positive changes within your workgroup and facility.